A non-refundable deposit of 20% of the gross fare is due within 7 days of booking unless special conditions apply to confirm the reservation. This booking option provides comfort to guests and you our agents by creating a tentative booking for up to 7 days prior to a non-refundable deposit being paid. After 7 days should there be no funds on file, the stateroom will return to open inventory and will be available for re-sale.
Final payment is due 90 days prior to departure. Guest travel may be cancelled should payment terms not be met.
All payments should be made in Australian Dollars via electronic transfer or with the Agency Credit Card.
Upon confirmation of the booking advise our Reservations team if you will be paying by Agency Credit Card, and they will forward an Authorisation Form for you to complete.
Upon making payment, please email remittance advice to [email protected] – including client name and booking number.
Please note relevant merchant fees for Visa Mastercard & Amex will be added. Currently 0.5% Master & Visa Card & 1.8% for AMEX*.
Deposit payment/ booking confirmation is acceptance of our terms and conditions and we recommend taking the time to read through the full copy online – Terms and conditions.
*This is subject to change. Guest Credit Card cannot be charged for a booking made via a travel agency.